This policy sets out how the Centre for Young Lives deals with personal data with specific regard to marketing.
How we collect your personal data
We currently collect and process the following information:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
We will use your personal data (name & email) to contact you based on the principle of ‘legitimate interest’ in our work. For example, if you signed up to our newsletter, we assume you will want to receive news on campaigns and events.
If you sign up to one of our mailing lists online, we will ask you to give your consent by ticking a box. We will assume that you are happy for us to contact you with updates, newsletters and information on campaigns around your chosen topic of interest.
Unsubscribe options are included in all our email communications or you can contact us at info@centreforyounglives.org.uk
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are Your consent. You are able to remove your consent at any time. You can do this by contacting info@centreforyounglives.org.uk
Your information is securely stored.
We never swap, sell or buy personal data from fundraising agencies. However, we are obliged by law to share personal data with certain statutory agencies.
If you have made a donation, we need to keep your details on file for six years in order to comply with financial legislation. However, we will not contact you if you so wish. After six years, we will delete your details unless we have your consent to continue holding them.
If we do not hear from you at all for five years, we will remove your details from all mailing lists.
Under data protection law, you have rights including:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@centreforyounglives.org.uk if you wish to make a request.
If you have any concerns about our use of your personal information, you can make a complaint to us at info@centreforyounglives.org.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Our website providers track and store IP addresses on our websites for security reasons. We ensure our web hosting provider regularly deletes this data.
Our websites use cookies in order to optimise your browsing experience on our websites. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. See our cookies Policy for more information.
We may occasionally combine personal information we hold about you with information that is already available in the public domain. This is to help us improve the way we communicate and engage with you, for example, to inform you of an event in your area or about a topic in which you have shown an interest. If you are not happy about this, please do get in touch with us at info@centreforyounglives.org.uk
We hold your data securely in line with the requirements of the Data Protection Act 1998, the General Data Protection Regulation and the European Privacy and Electronic Communications Regulation and as outlined in our organisational policies – Oasis Information Security Policy, Oasis Data Protection Policy and Oasis Data Retention Policy.
Under data protection legislation, you have the right to request access to the data we hold about you. To make a request for access to your personal information, contact:
Kelly Pickard
The Centre for Young Lives
The Evidence Quarter
Albany House
London SW1H 9EA
Alternatively, you can email Info@centreforyounglives.org.uk
